USA Health Insurance

By Patti Richter

 

Families and companies sometimes celebrate noteworthy achievements by taking everyone on a trip. In 2021, the owners of one local business marked their 25th year of offering health insurance by purchasing their own building in downtown Woodstock. This August, the staff of USA Health Insurance took their long-anticipated trip by moving into the spacious new office on Main Street.

This family-owned business was founded in 1996 by Ted Officer, who began by working out of his home in Alpharetta. In 2016, he and his wife and business partner, Sally McPherson, moved their business to the Towne Lake area of Woodstock.

USA Health Insurance is a sponsor of Elm Street Arts’ Lantern Series, and Ted has served for several years on the board of Malon D. Mimms Boys & Girls Club.

“Woodstock is our community of choice,” he says.

 

A Larger Space for a Growing Business

Ted is a certified financial planner (CFP), and Sally is a certified public accountant (CPA). The couple has a combined 30 years in the insurance business, most of it in health insurance.

“I reinvented the business in 2007 by establishing a national internet presence — I’m a licensed agent in 48 states,” Ted says. “This has helped USA Health Insurance to become a leading producer for many insurance companies. We’re an independent agency, and we look at all carriers. We now represent over 200 companies, including Aetna, Anthem, and United Health Care, to name just a few.”

“While we work with clients nationwide, nearly 70% of our clients are in Georgia,” Ted adds. “And we’ve grown to a regular staff of seven members including my son, Graham. During our busiest times of the year, we add several more employees.”

USA Health Insurance is now happily located in a one-story brick building that sits in front of the South on Main neighborhood near downtown Woodstock.

“The staff enjoys working in this vibrant area of the city and having this larger space that’s more than twice the size of our previous office,” says Ted

 

The A-Z of Health Insurance

“We’re the Amazon for shopping health insurance policies,” Ted says, explaining, “While most agencies offer one type of coverage or another, we offer the A-Z of group, individual, and Medicare coverage. But we’re not just agents; we’re consultants and benefit advisors. We’re a full-service brokerage that helps clients find the best plan, enroll them, and service their policy.”

Another big benefit the agency offers is free consultation, and Ted wants to emphasize that it costs nothing to have an agent.

“We have a very knowledgeable and well-trained staff that is available to assist you.” he says. “People can avoid the frustrations of searching for health insurance online for several days and getting quotes, and possibly speaking with someone from an overseas call center.”

 

Group, Individual, and Medicare Insurance

“Not all insurance products are legitimate,” Sally warns. “We only sell products we believe would benefit our clients. Ted and I strive to be our clients’ partner for life, helping them navigate the confusing, ever-changing, expensive world of health care.”

“The number one cause of bankruptcy in the U.S. is due to medical expenses. This happens because people either have no insurance, or they have a limited benefit plan. On top of this, they may have lost days or weeks or more of work,” Ted says.

USA Health Insurance is involved in three distinct markets. While Ted oversees individual and family insurance, as well as Medicare coverage, Sally handles their group sector — health insurance and benefits, which she says helps a business attract and retain its employees. She further helps business clients with the challenge of compliance with government regulations.

“We are well-equipped to help group clients maximize available tax advantages as well,” Sally says. “And we provide them with a free administrative platform (EASE), which allows online benefit management. It’s very rewarding to review a company’s benefits and not only save them money but also improve their benefits.”

“Our clients only need to call for a quick resolve to any issue,” says Ted. “Most of our business is by phone, though we’re happy to meet by appointment with those who prefer in-person consultation.”

It’s not uncommon for Ted and Sally to hear the same expression from different clients: “I wish I’d known about USA Health Insurance years earlier.”

“Figuring out health care can be an expensive test. But anyone can call us to get the answers — and save thousands of dollars,” says Ted.

 

Open Enrollment
Medicare: October 1-December 7

Individual/Family Health Insurance: November 1-December 15

Group Plans: Carriers and agents can be changed any time of year with a few exceptions

 

 

USA Insurance

9236 Main Street, Suite 1C
Woodstock, GA 30188

770-475-7562

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USA-HealthInsurance.com