Live Clean On Our Knees in Gratitude By Kathleen Boehmig Tracey Satterfield started cleaning homes and offices 26 years ago. This job physically and spiritually kept her on her knees, and still does today. I am so very grateful and proud of Live Clean, Inc.! Tracey says. There are so many changing components each day in running a business. The one solid, never-changing component for Live Clean is doing what is right. At first, Tracey continues, it was just me and a handful of customers. One day, I hired someone to help me, then several others. Next thing I know, we were working out of my parents old barn. Now, weve grown and evolved, but were still the same sincere and caring, family-friendly cleaning company that has been helping business owners concentrate on their customers and helping families spend more time on the most important thing in life: living! Three years ago, Live Clean moved into their downtown Canton location. Tracey wanted a professional image to match the way she and her team work. The move has brought some great exposure to the business; many downtown offices are now trusting Live Clean to assist them. Their commercial division has doubled over the last few years. As Tracey points out, Our commercial division is a very diverse group of customers, from medical and veterinarian offices to private schools and churches. Currently, we serve commercial customers all the way from Jasper to Kennesaw. Live Clean still services Cherokee County residents as well, and expansion plans into neighboring counties are being considered. Thankfully, work just keeps finding us, and what a blessing it is! Tracey exclaims. Another growing part of Live Clean is the opportunity to work with the real estate business and building industry. We perform move in/move out cleaning jobs weekly. We receive phone calls from property owners, rental property owners, and real estate agents. We work hard to always try to accommodate the specific time and day needed due to closing day or moving day. Live Clean is also thankful for the resurgence of the building industry. Builders, developers and restoration companies are also calling frequently to help fill the calendar for Live Clean. Additionally, wedding parties are very important customers. Tracey says, A persons wedding day is such an important day everything needs to be perfect! This is where Live Clean slides in behind the scenes to help. Cherokee County has numerous wedding venues now, and we are so grateful to have the opportunity to help provide a beautiful day for a bride! With nine fully-licensed, bonded and insured crews running daily, Live Clean is able to serve hundreds of families in Cherokee County. The spirit in which we operate each and every day is the key to true happiness. Living each day with a sense of servitude brings gratitude . . . The office staff is a vital part of keeping the crews running smoothly. Jennifer Wray, the office manager, carefully handles all the invoicing, payments and financial matters. And Live Clean added a new position to the office this year. Scheduling is quite an undertaking, so Brandy Godfrey fills the position of Scheduling Coordinator. Brandy is a lifetime resident of Cherokee County, so she is very familiar with the region. This helps her schedule workdays efficiently, so our crews are working instead of spending their time driving. Tracey adds, The best position I ever created was our operations manager position. Lilia Estrada effortlessly manages all crews and personnel. If you are a Live Clean customer, you are definitely familiar with Lilia. She assists with our quality control, as well as our employee needs. Most of our employees are moms. We all know how important it is for moms to be able to respond to the needs of their families in the event of emergencies. Lilia is always right there if a crew member needs to attend to her familys needs. Live Clean works hard to provide a very respectful work place for our employees, which helps to minimize turnover. Daily, our office receives phone calls and emails thanking our staff for the care and attention we provide to their families. When I interview someone, Tracey says, I always tell my ladies: I can teach you the quality, but I cant teach you honesty and integrity. You have to come equipped with those tools. I will provide everything else. I am so proud to say that my ladies are simply amazing. They all have a heart of gold and are very conscientious. We are a great team! I think our primary appeal is that we do what we do to help others, Tracey says. When people call us, they are in need. We all feel we are blessed to be in a position to help them out, and we take pride in doing a great job. We make sure everything is done, and done rightbut the bottom line is, we make people feel cared for. Traceys professionalism and compassionate care for her customers has paid off. All nine crews are busy and buzzing from customer to customer. Believe it or not, now is the time to make sure you are on the calendar before Thanksgiving and Christmas, Tracey warns. This is the perfect time to become part of our schedule so your home will stay in control during the holidays. Dont be left out by waiting until November and December to call and see if we have openings. You will never regret thinking ahead. The most important thing Tracey Satterfield exemplifies to her employees really has nothing to do with cleaning. The spirit in which we operate each and every day is the key to true happiness. Living each day with a sense of servitude brings gratitude. Gratitude produces a spirit of pleasing. A pleasing spirit produces a smile! There is nothing more satisfying than to be paid with a smile! I didnt plan any of this, she continues, regarding the growth explosion of Live Clean. I live with a grateful spirit, and view it all as a blessing. This is why I find myself on my knees still, after 26 years of service! Tracey says. I am gratefully blessed to be paid with smiles! 24 Waleska St., Suite 100, Canton770-345-8035LiveCleanInc.com
to your business!